We take great care to deliver only fresh, high-quality vegetables.
However, if you receive a damaged, spoiled, or incorrect product, we offer a replacement or refund based on the conditions below:
Eligible for Replacement/Refund:
-
Damaged or spoiled vegetables at the time of delivery
-
Wrong item received
-
Missing items in the order
Note: Please share a photo or video within 1 hour of delivery for verification.
Not Eligible:
-
Items damaged after delivery due to improper storage
-
Partially consumed products
Refund Method:
Approved refunds will be processed as:
-
Wallet credit
-
Bank refund
-
Replacement in next order
Refunds may take 2–7 working days depending on the payment provider.
CAISHEN INSTA SOLUTIONS PRIVATE LIMITED
46-13-35/1 Behind Bajaj Electronics, Dondaparthi Road, Diamond Park, Visakhapatnam,
Andhra Pradesh, India, 500054
📞 +91 81258 88827
📧 sumanth.atfu@gmail.com